Shipping

International Shipping
Please contact us at 704.276.7099 or sales@formulatorsampleshop.com for Shipping Rates.
If you have an UPS or FedEx Account Number you may supply the number for us to ship against.

Returns
Raw material products may not be returned because once shipped we can no longer guarantee the purity of the products for our customers. Defective or damaged merchandise will be replaced by Formulator Sample Shop.

In the event we make an error, we will gladly authorize the return of incorrect or defective merchandise and pay for the return shipping costs on domestic orders. Should we omit an item on domestic orders, we will ship it to you on notification of the shortage provided you contact us within 3 days of delivery. You agree to carefully inspect all ingredients and products upon arrival and report any problems or need for replacement within 3 days of receiving the goods.