International Shipping

International customers are responsible for all customs, duties, taxes and brokerage fees that their package may incur. We do have the opportunity to ship US Postal Service for the lowest rates. At checkout, carts will automatically calculate the shipping option to your specific location.  For international orders, customers are responsible for ensuring that their shipment clears customs. Please check your country's import requirements and restrictions prior to placing your order. Any international shipments that are returned, cancelled or refused at customs will be subject to a 25% restocking fee and the cost of shipping. These orders will not be eligible for a refund or store credit.

If you have any questions regarding international shipments, please email us at info@formulatorsampleshop.com.

Returns

All sales are final and non-returnable once shipped.

In the event we make an error, we will gladly authorize the return of incorrect or defective merchandise and pay for the return shipping costs on domestic orders. Should we omit an item on domestic orders, we will ship it to you on notification of the shortage provided you contact us within 3 days of delivery. You agree to carefully inspect all ingredients and products upon arrival and report any problems or need for replacement within 3 days of receiving the goods.